Welcome to the 2-1-1 East Texas home page! 2-1-1 East Texas is a free, anonymous, information and referral service that is available to anyone, 7 days per week, 24 hours each day. The service helps to connect people with critical social services and charitable programs that are available in the local community. You can simply dial 2-1-1 from any phone. Trained and certified Call Specialists assist every caller in assessing his/her need and providing referrals to available local charitable, nonprofit, and govermental agencies.