2-1-1 East Texas is a free, anonymous, information and referral service that is available to anyone, 7 days per week, 24 hours each day. The service helps to connect people with critical social services and charitable programs that are available in the local community. You can simply dial 2-1-1 from any phone. Trained and certified Community Resource Specialists assist every caller in assessing his/her need and providing referrals to available local charitable, nonprofit, and governmental agencies.
Most of the time, you will receive a response the same day. However, please allow up to several business days for a reply due to periods of increased call volume, local emergencies, and other delays.
2-1-1 Counts is a data dashboard to get real-time searchable data in simple-to-use format. Using 2-1-1 Counts, you’ll find a snapshot of community-specific needs displayed by ZIP code, region or call center as recently as yesterday, enabling you to easily check trends, make comparisons and share information.