2-1-1 East Texas Help Line

The number to call when you don’t know who to call.

2-1-1 East Texas is a free, anonymous, information and referral service that is available to anyone, 7 days per week, 24 hours each day. The service helps to connect people with critical social services and charitable programs that are available in the local community. You can simply dial 2-1-1 from any phone. Trained and certified Community Resource Specialists assist every caller in assessing his/her need and providing referrals to available local charitable, nonprofit, and governmental agencies.

Ways to get help:

1. Dial the number 2-1-1 for immediate assistance.

2. Fill out the form below if you would like a response via email.

Most of the time, you will receive a response the same day. However, please allow up to several business days for a reply due to periods of increased call volume, local emergencies, and other delays.

3. Visit the 2-1-1 website at www.211texas.org

View Our Community Data

2-1-1 Counts is a data dashboard to get real-time searchable data in simple-to-use format. Using 2-1-1 Counts, you’ll find a snapshot of community-specific needs displayed by ZIP code, region or call center as recently as yesterday, enabling you to easily check trends, make comparisons and share information.

Please submit your information below and our 211 East Texas team will receive your inquiry:

Address Line 1
State or Region


Does your organization offer a health or human service to the public?

Please read our inclusion/exclusion policy HERE. If you believe that any of your organization’s services meets our criteria for inclusion, email request to sraymer@uwtyler.org


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