July 26,2021
CASA for Kids of East Texas
CASA for Kids of East Texas
COMMUNITY RELATIONS ASSISTANT
EMPLOYEE CLASSIFICATION
Full time, Monday – Friday, 8:30 – 5:00
Salary and Benefits
$15 – $17 per hour based on qualifications
Paid holidays, Paid Time Off, Currently covering employee’s health, dental, vision and life insurance.
Summary
Skilled customer service/clerical professional desired. The selected candidate will be organized, very personable, professional, trustworthy, able to prioritize, and multi-task, skilled in effectively communicating, and accurate in data entry, creation, and management of Excel spreadsheets with outstanding references. We support abused and neglected children by working with amazing volunteer advocates. (This position does not typically interact with children, but provides support to the volunteers and staff who do.) The Community Relations Assistant will serve as the voice and face of our organization to the community. If this interests you, please read on!
Primary Duties
- Serve as the first point of contact for volunteers, donors, partners, and guests.
- Answer and route all calls; greet all visitors
- Perform accurate data entry, using various software programs like Microsoft Word and Excel
- File
- Track and record various data
- Coordinate mailings, including mail merge
- Prepare correspondence
- Run occasional errands
- Set up spreadsheets and enter data
Qualifications
- Experience in an administrative/clerical position preferably for a non-profit.
- High School diploma required and some college preferred
- Proficient in Word (including mail merge), Excel (including creating spreadsheets), and Outlook.
- Ability to multi-task with frequent interruptions
- Excellent interpersonal, verbal, and written communication skills
- Accurate data entry
- Ability to maintain confidential information
- Must be able to pass background checks with no prior convictions
- Must have reliable transportation
- Experience with volunteers preferred
Submit your resume AND COVER LETTER WITH SALARY REQUIREMENTS OR SALARY HISTORY if you meet all requirements listed above to maryjo@casaforkidsofet.org. Candidates submitting a cover letter will be given priority review. No phone calls, please.
CASA for Kids of East Texas
CASA for Kids of East Texas
COMMUNITY RELATIONS ASSISTANT
EMPLOYEE CLASSIFICATION
Full time, Monday – Friday, 8:30 – 5:00
Salary and Benefits
$15 – $17 per hour based on qualifications
Paid holidays, Paid Time Off, Currently covering employee’s health, dental, vision and life insurance.
Summary
Skilled customer service/clerical professional desired. The selected candidate will be organized, very personable, professional, trustworthy, able to prioritize, and multi-task, skilled in effectively communicating, and accurate in data entry, creation, and management of Excel spreadsheets with outstanding references. We support abused and neglected children by working with amazing volunteer advocates. (This position does not typically interact with children, but provides support to the volunteers and staff who do.) The Community Relations Assistant will serve as the voice and face of our organization to the community. If this interests you, please read on!
Primary Duties
- Serve as the first point of contact for volunteers, donors, partners, and guests.
- Answer and route all calls; greet all visitors
- Perform accurate data entry, using various software programs like Microsoft Word and Excel
- File
- Track and record various data
- Coordinate mailings, including mail merge
- Prepare correspondence
- Run occasional errands
- Set up spreadsheets and enter data
Qualifications
- Experience in an administrative/clerical position preferably for a non-profit.
- High School diploma required and some college preferred
- Proficient in Word (including mail merge), Excel (including creating spreadsheets), and Outlook.
- Ability to multi-task with frequent interruptions
- Excellent interpersonal, verbal, and written communication skills
- Accurate data entry
- Ability to maintain confidential information
- Must be able to pass background checks with no prior convictions
- Must have reliable transportation
- Experience with volunteers preferred
Submit your resume AND COVER LETTER WITH SALARY REQUIREMENTS OR SALARY HISTORY if you meet all requirements listed above to maryjo@casaforkidsofet.org. Candidates submitting a cover letter will be given priority review. No phone calls, please.
Position: Executive Director
Hours: Full-time – 40+ hours per week – Exempt
Reports to: Board of Directors.
The United Way of Hunt County (UWHC) seeks to offer help and hope to thousands of people living in the Hunt County community.
Thanks to the generous support of the people in Hunt County, our United Way is creating high-quality programs and partnerships with other nonprofit agencies to make positive changes in the community that focus on health, education, and financial stability. The mission of UWHC is to help all citizens of Hunt County achieve financial stability, improve education, and promote healthier living.
This mission will be achieved by helping identify and creating awareness for human service needs, raising, and distributing funds to prioritize human service programs based on identified impact areas and program outcomes, collaborating with our agencies and other community partners, demonstrating accountability to donors, agencies, program beneficiaries and the local community, and recruiting and maintaining a diverse, vibrant, working board of directors compromised of volunteers.
Position Summary:
The Executive Director is the key leader of UWHC, establishing a vision for community impact that is achieved through the efforts of a diverse team of high-performing leaders, staff, and volunteers alike. The Executive Director leverages the power of relationships and networks, and works across private, public, and corporate sectors to improve conditions of the community. The Executive Director possesses a high level of broad business and management skills and is effective at generating resources and financial support for the organization. The Executive Director is dedicated to shared and measurable goals for the common good – creating, resourcing, scaling, and leveraging strategies for broad investment and impact. The Executive Director is the steward of the United Way brand and understands their role in growing and protecting the reputation of United Way. They are responsible for building trust in United Way and its relevance in the community. The Executive Director values network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.
JOB RESPONSIBILITIES
Key Responsibilities & Essential Functions:
Community Impact
The Executive Director is responsible for the overall impact of United Way of Hunt County on the community, with particular emphasis on increasing its capacity to drive the impact agenda. The Executive Director works closely with the Board of Directors to craft and adapt the strategy to achieve this increased impact, including raising the funds to support it. They will establish and build relationship with top leaders in the community, including those representing the highest levels in business, government, and nonprofit sectors.
Resource Development
The Executive Director is charged to drive key results in fundraising; to identify, cultivate and solicit prospective donors and key leaders of prospective new corporate partners; to leverage personal and professional contacts and relationships into fundraising opportunities; and to promote a culture of fundraising in the organization, both at the staff and board level.
Strategic Management
The Executive Director serves as the principal resource to the Board of Directors and its key committees and gives strong direction in policy formulation and interpretation; partners with the Board of Directors to craft organizational goals and develops strategies to ensure that they are achieved; ensures coordination and alignment of all UWHC activities to strategic direction in the areas of community impact, resource development, and staff alignment.
Organization Management
The Executive Director maintains accountability for the operational and fiscal integrity of the organization within policies set by the Board of Directors. The Executive Director assesses organizational capacity to implement strategies and identify gaps in systems and staffing; works with the Board of Directors to manage organizational spending, monitor budget compliance, and mitigate financial risks; and ensures that UWHC goals of inclusiveness and diversity among staff and volunteers are met.
Job Responsibilities:
- Report to and work closely with the Board of Directors to seek their involvement in policy decisions, fundraising and to increase the overall visibility of the organization.
- Participate with the Board of Directors in developing a vision and strategic plan to guide the organization.
- Serve as the United Way of Hunt County’s primary spokesperson to the organization’s constituents, the media and the general public.
- Complete and fully meet the United Ways of Texas and United Way Worldwide Standards and confirm with the proper documentation.
- Oversee the day-to-day operations of the organization.
- Manage the planning, implementation, execution and evaluation of special projects and events.
- Maintain current information regarding the needs of clients and the community within the service region
- Supervise, collaborate with organization staff and volunteers.
- Supervise and direct the financial operations of the organization including the processing of donations and pledges, accounts receivable, accounts payable, financial reports, budgets and investment strategy.
- Ensure adherence to the organization’s budget and monitor fiscal expenditures.
- Manage the preparation of financial and fundraising reports for Board and committee meetings.
- Oversee the organization’s annual audit process.
- Create, maintain and support appropriate training programs, materials and systems for campaign volunteers.
- Develop and enhance positive relationships and communication both written and verbal with existing and potential donors.
- Implement appropriate recognition practices for individual and group donors including acknowledgment of gifts.
- Speaks at employee, community, and organizational meetings when permitted.
- Establish and maintain relationships with various organizations and utilize those relationships to strategically enhance the United Way of Hunt County’s Mission.
- Oversee marketing and other communications efforts.
- Other duties as assigned by the Board of Directors.
Experience/Position Requirements:
- Experience working in the nonprofit sector (United Way experience is desirable), and interacting with volunteers and diverse boards. Alternatively, extensive experience in the leadership and management of organizations of comparable size and mission.
- Expertise on issues relevant to the organization.
- Ability to command the confidence and respect of stakeholders.
- A demonstrated track record of promoting diversity and an ability to build collaboration with the community at large.
- Experience in or across multiple sectors, including nonprofit, public and corporate environments.
- Experience in developing partnerships, building teams and conflict management.
- Experience in building revenue and increasing philanthropic support.
- Must demonstrate a high level of intelligence and intellectual curiosity and a desire to explore new ideas and innovative approaches to solving problems.
EDUCATION AND REQUIREMENTS
- A bachelor’s degree in Social Work or Business Administration preferred
CORE COMPETENCIES:
- Mission-Focused: Catalyze others; performance and professional motivation is commitment to mission to create real social change that leads to better lives and healthier communities.
- Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
- Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
- Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Brand Steward: Steward of brand and understands their role in growing and protecting the reputation and results of the greater network.
- Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation.
- Team-Builder: First ensures that the right people are in the right roles at the right times; fostering commitment, trust, and collaboration among multi-cultural leaders and stakeholders.
- Outward Turning: Understands the dynamics of local, regional, and national environments, and works on an agenda rooted in the community’s own perception of its needs and aspirations.
- Business Acumen: Possesses a high-level of broad business and management skills and is effective at generating financial support for the organization.
- Network-Oriented: Values the power of networks; striving to leverage United Way’s breadth of community presence, relationship, and strategy.
The United Way of Hunt County is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
To apply, send resume to info@unitedwayofhuntcounty.org.
Position: Executive Director
Hours: Full-time – 40+ hours per week – Exempt
Reports to: Board of Directors.
The United Way of Hunt County (UWHC) seeks to offer help and hope to thousands of people living in the Hunt County community.
Thanks to the generous support of the people in Hunt County, our United Way is creating high-quality programs and partnerships with other nonprofit agencies to make positive changes in the community that focus on health, education, and financial stability. The mission of UWHC is to help all citizens of Hunt County achieve financial stability, improve education, and promote healthier living.
This mission will be achieved by helping identify and creating awareness for human service needs, raising, and distributing funds to prioritize human service programs based on identified impact areas and program outcomes, collaborating with our agencies and other community partners, demonstrating accountability to donors, agencies, program beneficiaries and the local community, and recruiting and maintaining a diverse, vibrant, working board of directors compromised of volunteers.
Position Summary:
The Executive Director is the key leader of UWHC, establishing a vision for community impact that is achieved through the efforts of a diverse team of high-performing leaders, staff, and volunteers alike. The Executive Director leverages the power of relationships and networks, and works across private, public, and corporate sectors to improve conditions of the community. The Executive Director possesses a high level of broad business and management skills and is effective at generating resources and financial support for the organization. The Executive Director is dedicated to shared and measurable goals for the common good – creating, resourcing, scaling, and leveraging strategies for broad investment and impact. The Executive Director is the steward of the United Way brand and understands their role in growing and protecting the reputation of United Way. They are responsible for building trust in United Way and its relevance in the community. The Executive Director values network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.
JOB RESPONSIBILITIES
Key Responsibilities & Essential Functions:
Community Impact
The Executive Director is responsible for the overall impact of United Way of Hunt County on the community, with particular emphasis on increasing its capacity to drive the impact agenda. The Executive Director works closely with the Board of Directors to craft and adapt the strategy to achieve this increased impact, including raising the funds to support it. They will establish and build relationship with top leaders in the community, including those representing the highest levels in business, government, and nonprofit sectors.
Resource Development
The Executive Director is charged to drive key results in fundraising; to identify, cultivate and solicit prospective donors and key leaders of prospective new corporate partners; to leverage personal and professional contacts and relationships into fundraising opportunities; and to promote a culture of fundraising in the organization, both at the staff and board level.
Strategic Management
The Executive Director serves as the principal resource to the Board of Directors and its key committees and gives strong direction in policy formulation and interpretation; partners with the Board of Directors to craft organizational goals and develops strategies to ensure that they are achieved; ensures coordination and alignment of all UWHC activities to strategic direction in the areas of community impact, resource development, and staff alignment.
Organization Management
The Executive Director maintains accountability for the operational and fiscal integrity of the organization within policies set by the Board of Directors. The Executive Director assesses organizational capacity to implement strategies and identify gaps in systems and staffing; works with the Board of Directors to manage organizational spending, monitor budget compliance, and mitigate financial risks; and ensures that UWHC goals of inclusiveness and diversity among staff and volunteers are met.
Job Responsibilities:
- Report to and work closely with the Board of Directors to seek their involvement in policy decisions, fundraising and to increase the overall visibility of the organization.
- Participate with the Board of Directors in developing a vision and strategic plan to guide the organization.
- Serve as the United Way of Hunt County’s primary spokesperson to the organization’s constituents, the media and the general public.
- Complete and fully meet the United Ways of Texas and United Way Worldwide Standards and confirm with the proper documentation.
- Oversee the day-to-day operations of the organization.
- Manage the planning, implementation, execution and evaluation of special projects and events.
- Maintain current information regarding the needs of clients and the community within the service region
- Supervise, collaborate with organization staff and volunteers.
- Supervise and direct the financial operations of the organization including the processing of donations and pledges, accounts receivable, accounts payable, financial reports, budgets and investment strategy.
- Ensure adherence to the organization’s budget and monitor fiscal expenditures.
- Manage the preparation of financial and fundraising reports for Board and committee meetings.
- Oversee the organization’s annual audit process.
- Create, maintain and support appropriate training programs, materials and systems for campaign volunteers.
- Develop and enhance positive relationships and communication both written and verbal with existing and potential donors.
- Implement appropriate recognition practices for individual and group donors including acknowledgment of gifts.
- Speaks at employee, community, and organizational meetings when permitted.
- Establish and maintain relationships with various organizations and utilize those relationships to strategically enhance the United Way of Hunt County’s Mission.
- Oversee marketing and other communications efforts.
- Other duties as assigned by the Board of Directors.
Experience/Position Requirements:
- Experience working in the nonprofit sector (United Way experience is desirable), and interacting with volunteers and diverse boards. Alternatively, extensive experience in the leadership and management of organizations of comparable size and mission.
- Expertise on issues relevant to the organization.
- Ability to command the confidence and respect of stakeholders.
- A demonstrated track record of promoting diversity and an ability to build collaboration with the community at large.
- Experience in or across multiple sectors, including nonprofit, public and corporate environments.
- Experience in developing partnerships, building teams and conflict management.
- Experience in building revenue and increasing philanthropic support.
- Must demonstrate a high level of intelligence and intellectual curiosity and a desire to explore new ideas and innovative approaches to solving problems.
EDUCATION AND REQUIREMENTS
- A bachelor’s degree in Social Work or Business Administration preferred
CORE COMPETENCIES:
- Mission-Focused: Catalyze others; performance and professional motivation is commitment to mission to create real social change that leads to better lives and healthier communities.
- Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
- Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
- Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Brand Steward: Steward of brand and understands their role in growing and protecting the reputation and results of the greater network.
- Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation.
- Team-Builder: First ensures that the right people are in the right roles at the right times; fostering commitment, trust, and collaboration among multi-cultural leaders and stakeholders.
- Outward Turning: Understands the dynamics of local, regional, and national environments, and works on an agenda rooted in the community’s own perception of its needs and aspirations.
- Business Acumen: Possesses a high-level of broad business and management skills and is effective at generating financial support for the organization.
- Network-Oriented: Values the power of networks; striving to leverage United Way’s breadth of community presence, relationship, and strategy.
The United Way of Hunt County is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
To apply, send resume to info@unitedwayofhuntcounty.org.
06/16/2021
JOB TITLE: ERAP CUSTOMER SERVICE AGENT
| Position Summary |
The ERAP Customer Service Agent will work directly with the Programs Director to administer funding specific to Emergency Rent / Utility Assistance. This is a temporary position whose purpose is to identify eligible Smith County citizens who have had a documented financial hardship directly related to the pandemic and get them much needed relief to prevent their homelessness. This program will operate independently of PATH’s other programs. * * * *
|
| Qualifications |
PATH’s core values guide all employees, volunteers, programs and services: RESPECT, CARING, HONESTY, RESPONSIBILITY AND CHANGE. The Required Skills for all employment with PATH include Values Alignment, Interpersonal Skills, Communication Skills, Decision-making Skills, Strength of Character, Professional Knowledge and Teamwork.
The following are required for the position of ERAP Customer Service Agent: 1. Customer Service experience 2. IT experience including use of: Microsoft Word, Excel, Data Entry, Scanning 3. Excellent organizational skills and attention to detail 4. A high school diploma or GED. 5. Maturity, an abundance of empathy and wisdom, and the ability to work with a wide variety of people in multiple settings. 6. The ability to work with minimal direct supervision, demonstrating initiative and taking responsibility. 7. Work experience in a nonprofit environment and fluency in Spanish are plusses.
* * * *
|
| Reporting Relationships |
Reports to: Programs Director Supports: The Smith County – PATH collaboration to distribute COVID19 relief funds to residents of Smith County. * * * *
|
| Responsibilities |
General: a. Works to contribute to a healthy work environment for all, where each employee, contractor and volunteer can engage in the ministry and mission of PATH to their full potential and satisfaction. b. The ERAP Customer Service Agent is at all times a known representative of PATH in the community and will conduct themselves in such a manner so as not to reflect negatively upon PATH, its Board of Directors, its employees, its volunteers, its clients, or its donors, nor to inhibit its mission in any way. Key Responsibilities: a. Answer phone calls from tenants and landlords in need who are seeking rent / utility assistance. b. Determine eligibility for ERAP funding based on the guidelines set forth by Smith County. c. Collect required documentation from each tenant or landlord and verify that its complete. d. Collect signatures and prepare file for submitting to Program Director for approval. e. Input data into Charity Tracker for PATH and Excel Spreadsheet for reporting to Smith County. * * * * |
| Submit a resume’ with education and employment history, along with any questions, to the Executive Director, who has sole authority to represent PATH:
andrea_wilson@pathhelps.org |
05/14/21
JOB TITLE: Maintenance Tech
POSITION SUMMARY:
PATH’s Maintenance Tech will assist with the maintenance and repair of all PATH Community Homes and the PATH office buildings. Working under the direction of the Maintenance Manager, the Maintenance Technician will ensure that all PATH-owned properties are maintained to a safe and usable standard. Working closely with the PATH Community Homes Coordinator, the PATH-owned rental homes will be prepared for new tenants as soon as possible after the prior tenants vacate. This work will be done in a manner that exhibits the integrity and professionalism that is desired by PATH in the furtherance of PATH’s mission.
QUALIFICATIONS:
PATH’s core values guide all employees, volunteers, programs and services: RESPECT, CARING, HONESTY, RESPONSIBILITY AND CHANGE. The Required Skills for all employment with PATH include Values Alignment, Interpersonal Skills, Communication Skills, Decision-making Skills, Strength of Character, Professional Knowledge and Teamwork.
The following are required for the position of Maintenance Manager:
- A high school diploma or GED.
- Maturity, an abundance of empathy and wisdom, and the ability to work with a wide variety of people in multiple settings.
- A valid Texas driver’s license, maintain a clean driving record and dependable transportation.
- Hands-on experience in all phases of residential construction and maintenance.
- The ability to work with minimal direct supervision, demonstrating initiative and problem- solving skills.
- The ability to consistently perform maintenance and repair work and general handyman skills including lifting, pulling, operating power tools and accessing attics and crawl spaces.
- Work experience in a nonprofit environment and fluency in Spanish are plusses.
REPORTING RELATIONSHIPS:
Reports to: Maintenance Manager
Supports: The PATH Community Homes rental program, working in collaboration with the PATH Community Homes Coordinator.
GENERAL RESPONSIBILITIES:
1. Works to contribute to a healthy work environment for all, where each employee, contractor and volunteer can engage in the ministry and mission of PATH to their full potential and satisfaction.
2. The Maintenance Tech is at all times a known representative of PATH in the community and will conduct themselves in such a manner so as not to reflect negatively upon PATH, its Board of Directors, its employees, its volunteers, its clients, or its donors, nor to inhibit its mission in any way.
KEY RESPONSIBILITIES:
- Adhere to a daily punch list provided by Maintenance Manager. This will include emergency maintenance requests, regular property repairs, and make-ready tasks for both the PCH properties and PATH main campus properties.
- Inform appropriate PATH staff of observed activities in and around PATH-owned properties, including move-ins and move-outs, vandalism, damage, traffic and suspicious activities.
- Accompany the PATH Community Homes Coordinator for home inspections as needed to monitor and assess the condition of the homes periodically and at move-in and move-out.
- Instruct PATH tenants in proper home maintenance practices as opportunities arise.
- Work with other PATH staff as volunteers work on projects in the neighborhood.
Submit a resume with education and employment history, to: andrea_wilson@pathhelps.org@PATHhelps.org
05/11/21
JOB TITLE: Chief Financial Officer
POSITION SUMMARY:
The Chief Financial Officer (CFO) is responsible for all aspects of financial planning, managing accounting and financial products, reporting, and overseeing the IT activities of each ETFB location. The CFO provides leadership and coordination in the administrative, business planning, accounting, audit and budgeting efforts for the ETFB and consults with department directors and officers to evaluate and assist with their financial plans and economic modeling. Reporting to the CEO and partnering with the Senior Leadership Team, the CFO plays a critical role in developing and implementing financial initiatives to support the ETFB’s strategic plan for the service area.
QUALIFICATIONS:
Must possess demonstrated knowledge in financial management, government grants management, risk management and planning and forecasting; requires strong analytical and organizational skills; proficiency in various modular based accounting software; excellent written, oral and interpersonal communication skills; ability to understand, organize and communicate detailed information and work independently with minimal supervision to achieve deadlines; must have strong ethical character, good judgment and discretion; capable of handling confidential and financial information. Ability to multi task with attention to detail and accuracy in high energy, fast paced environment. Minimum of a Bachelor’s degree required. Accounting or finance degree required. Graduate degree preferred. 15 year’s fulltime experience in financial management with 5 year’s controller experience required. Current valid CPA preferred. Experience in food distribution industry with inventory experience preferred. Working knowledge and experience with non-profits and capital campaigns a plus. For full job description contact hrentry@easttexasfoodbank.org.
ETFB offers a competitive wage and benefit package. Submit cover letter and resume:
hrdir@easttexasfoodbank.org Fax: 903-964-5000 ETFB is an Equal Opportunity Employer
05/11/21
JOB TITLE: Director of Community Advancement
POSITION SUMMARY:
The Director of Community Advancement (DCA) serves as a Major Gifts Officer responsible for creating and maintaining relationships with our donors, securing funds, and engaging major donors within our service area. The successful candidate will have excellent communication and negotiation skills and the ability to solve problems and develop individualized strategies for different donors. The DCA creates fundraising, cultivation/stewardship strategies, establishes relationships with potential new donors and maintains relationships with current donors, creates monthly reports, and meets with other members of the organization to ensure objectives are aligned and donation goals achieved.
QUALIFICATIONS:
Must possess excellent verbal and written communication skills including proposal development and business correspondence, strong interpersonal and organizational skills; willingness to work flexible schedule; resourceful data-driven work ethic, ability to conduct research and work on multiple projects with minimal supervision; ability to work under pressure and meet deadlines; intermediate skill level in Microsoft office programs. Experience with Salesforce or other donor database preferred. Must be self-starter, self-directed and self-motivated. Reliable transportation required. Ability to travel service area up to 50%. Occasional work during evenings and weekends. Bachelor’s degree with solid understanding of finances and budgeting required. Degree in public relations, finance or related field preferred.
ETFB offers a competitive wage and benefit package. Submit cover letter and resume:
hrdir@easttexasfoodbank.org Fax: 903-964-5000 ETFB is an Equal Opportunity Employer
04/08/21
JOB TITLE: ERAP Customer Service Agent
REPORTS TO: Programs Director
COMPENSATION: $15/hr.
POSITION SUMMARY:
The ERAP Customer Service Agent will work directly with the Programs Director to administer funding specific to Emergency Rent / Utility Assistance. This is a temporary position whose purpose is to identify eligible Smith County citizens who have had a documented financial hardship directly related to the pandemic and get them much needed relief to prevent their homelessness. This program will operate independently of PATH’s other programs.
QUALIFICATIONS:
PATH’s core values guide all employees, volunteers, programs and services: RESPECT, CARING, HONESTY, RESPONSIBILITY AND CHANGE. The Required Skills for all employment with PATH include Values Alignment, Interpersonal Skills, Communication Skills, Decision-making Skills, Strength of Character, Professional Knowledge and Teamwork.
The following are required for the position of ERAP Customer Service Agent:
- Customer Service experience
- IT experience including use of: Microsoft Word, Excel, Data Entry, Scanning
- Excellent organizational skills and attention to detail
- A high school diploma or GED.
- Maturity, an abundance of empathy and wisdom, and the ability to work with a wide variety of people in multiple settings.
- The ability to work with minimal direct supervision, demonstrating initiative and taking responsibility.
- Work experience in a nonprofit environment and fluency in Spanish are plusses.
REPORTING RELATIONSHIPS:
Reports to: Programs Director
Supports: The Smith County – PATH collaboration to distribute COVID19 relief funds to residents of Smith County.
RESPONSIBILITIES:
General:
- Works to contribute to a healthy work environment for all, where each employee, contractor and volunteer can engage in the ministry and mission of PATH to their full potential and satisfaction.
- The ERAP Customer Service Agent is at all times a known representative of PATH in the community and will conduct themselves in such a manner so as not to reflect negatively upon PATH, its Board of Directors, its employees, its volunteers, its clients, or its donors, nor to inhibit its mission in any way.
Key Responsibilities:
- Answer phone calls from tenants and landlords in need who are seeking rent / utility assistance.
- Determine eligibility for ERAP funding based on the guidelines set forth by Smith County.
- Collect required documentation from each tenant or landlord and verify that its complete.
- Collect signatures and prepare file for submitting to Program Director for approval.
- Input data into Charity Tracker for PATH and Excel Spreadsheet for reporting to Smith County.
Submit a resume’ with education and employment history, along with any questions, to the Executive Director, who has sole authority to represent PATH:
04/07/21
JOB TITLE: Counselor
CLASSIFICATION: Non-exempt/hourly
REPORTS TO: Clinical Director
PRIMARY LOCATION: Palestine, TX
SUMMARY OF JOB: Provides direct service to victims, conducts individual and group sessions, and establishes liaison between other agencies.
POSITION SUMMARY:
- Responsible for maintaining a current counseling license in the State of Texas.
- Responsible for providing direct individual counseling service to victims and conducting individual and group sessions.
- Assist clients with Victim Impact Statement when applicable.
- Must understand the purpose and function of the Crisis Center of Anderson and Cherokee Counties and be knowledgeable of existing policies and procedures.
- Complete all paperwork as required.
- Make criminal and/or civil court appearances, as necessary.
- Make referrals to other community agencies for desired services as needed.
- Maintain and update the resource library section of CCACC.
- Keep updated on current literature, procedures and laws regarding and/or pertaining to the maintenance of license.
- Attend community meetings and interface with professionals in the field of sexual assault, domestic violence, child abuse and/or social services.
- Assist with educational activities and other seminars as needed.
- Write case supplements and maintain case logs.
- Maintain case statistics.
- Make referrals to other community agencies for desired services as needed.
- Participate in community and volunteer education and training as requested.
- Completes other duties as assigned.
NECESSARY QUALIFICATION:
- Master’s degree required in Social Work, Psychology, and/or related field
- Licensed Professional Counselor (LPC) or Licensed Professional Counselor Intern (LPC Intern).
- Understanding of adult and child development theories and child sexual abuse.
- Understanding of the law and legal system and implications related to their license.
- Strong communications skills in interpersonal, written, and multimedia vehicles.
- Experience working with diverse professionals from child protection, law enforcement, court systems and related community services.
- Experience in needs assessment of victims and families and identification of appropriate referral sources.
OTHER PERTINENT INFORMATION:
- Skill in providing professional counseling/talk therapy according to established standards of care.
- Ability to form and maintain effective counseling relationships with clients, to monitor client movement in the therapy process, and terminate the relationship when necessary and appropriate.
- Organizing and prioritizing workload and meeting deadlines; and excellent written and verbal communication skills.
- Interact effectively and professionally with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds.
- Communicate effectively, clearly, concisely with others to demonstrate positive/proactive customer service attitude; to consistently maintain ethical behaviors among all employees and members of the public.
- Work as an effective team member; function independently; exercise sound judgment and initiative.
- Extend flexibility in shifting priorities or adapting to new improved policies and/or procedures.
- Establish and maintain effective interpersonal skills to build strong work relationships.
- Ability to occasionally travel to meetings, trainings, other campuses and/or counseling sites.
Send cover letter and resume to: dianav@mycrisiscenter.com
JOB TITLE: Thrift store clerk
CLASSIFICATION: Non-exempt/hourly
PRIMARY LOCATION: Palestine/Jacksonville thrift store
REPORTS TO: Resale store manager
SUMMARY OF JOB: Sales and stocking of Crisis Center thrift store.
POSITION SUMMARY:
- Welcomes and assists customers with shopping
- Rings up purchases
- Sorts merchandise for sale or bagging for vendor
- Maintains cleanliness of store
- Assists Crisis Center clients with store needs
- Completes other duties as assigned
- Creates display of products
- Makes bank deposits accordingly
NECESSARY QUALIFICATION:
- The ability to work as a team member
- Excellent customer service skills
- Ability to prioritize tasks given
- Ability to work flexible hours
OTHER PERTINENT INFORMATION:
- Hours are flexible, these will be set by the store manager
- Offer of employment is contingent upon successful completion of a background check, including DPS criminal history and DFPS clearances.
- Anonymity and confidentiality of the shelter location and clients will be maintained. Personal conduct, boundary lines between clients and staff and job performance will be consistent with the policies, procedures, and philosophy of the Crisis Center.
Send cover letter and resume to: dianav@mycrisiscenter.com
JOB TITLE: Safe House Advocate
CLASSIFICATION: Non-exempt/hourly
REPORTS TO: Safe House Manager
PRIMARY LOCATION: Palestine, TX
SUMMARY OF JOB: Provide direct services and advocacy to clients
POSITION SUMMARY:
- Provide safe house services, information and support in a manner that supports empowerment and respects the client’s right to make their own choices.
- Provide crisis assistance/intervention, support, and advocacy.
- Supports clients in the completion of their individual treatment plan of service and any activities assigned by the treatment team.
- Answer the Hotline during non-business hours.
- Document individual activity in compliance with agency, funding sources guidelines and procedures.
- Refer any disciplinary concerns or need for action to the Staffing Team
- Transporting of clients to their appointments, work, and job/apartment searches.
- Oversee the inventory of household supplies and report the need of items to safe house manager.
- Perform necessary safe house operations, including client intakes, maintaining client service logs, assisting with meal preparation and clean up, etc.
- Entering data entry into WS. Responsible for logging daily delivered client services.
- Other duties assigned by the safe house manager or service program director.
NECESSARY QUALIFICATION:
- High school Diploma/GED
- Valid TX Driver’s License
OTHER PERTINENT INFORMATION:
- Communicates assertively and clearly but not aggressively and in a way that is supportive
- Reflects empathy and compassion in communication with client
- Emphasizes clients’ strengths over weaknesses to help them improve and reach goals
- Uses inclusive speech such as “we” and “our” to show that the client is not alone in their journey
- Helps client resolve conflict through communication without taking sides
- Creates a peaceful, calm, environment where healing can occur
- Ability to regulate emotions in stressful situations
- Works collaboratively with client to solve problems
- Engages in self-care practices and healthy behaviors
Send cover letter and resume to: dianav@mycrisiscenter.com
JOB TITLE: Victim Advocate
CLASSIFICATION: Non-exempt/hourly
REPORTS TO: Program Services Director
PRIMARY LOCATION: Crisis Center of Anderson and Cherokee Counties
700 E. Cherokee St. Jacksonville, TX
SUMMARY OF JOB: Provide direct services and legal advocacy to clients.
SUMMARY:
The Victim Advocate is responsible for providing supportive services, crisis intervention, and appropriate case management services to victims of domestic violence and sexual assault violence. This position serves as an informed source of support to the victim during the immediate crisis and works closely with various community organizations and legal services to successfully support the victim and the Crisis Center programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Continued education and training as needed to ensure CCACC is following the most current laws in the areas of victim services/advocacy (education and training services include general awareness presentations, teen dating violence presentations, workplace violence, healthcare, clergy and certified law enforcement trainings in domestic violence/sexual assault).
- Maintain professionalism at all times including:
- Positive rapport with collaborative partners and express only positive feedback.
- Positive rapport with victims
- Provide or refer victims to emergency support services, including:
- Emergency financial assistance for: food, clothing, or other items related to getting out of immediate crisis.
- Emergency and essential transportation assistance to safe shelter or essential appointments to aid in increased self-sufficiency.
- Provide or refer victims for necessary counseling and/or other professional services, including:
- Medical/Dental advocacy – assisting in locating necessary medical/dental care for injuries related to domestic violence or sexual assault.
- Personal advocacy – including securing rights, remedies, and services from other agencies.
- Crime Victim Compensation Assistance/Advocacy
- Communication with the Program Services Director and other staff to understand and support victim needs, while continually supporting all BOHCC initiatives.
- Support and expand on existing programs with services of volunteers, including:
- Safety Planning
- Crisis Intervention services and emotional support (including phone or in person at an approved secured facility)
- Life Skills Training/Economic self-sufficiency training
- Complete and assist with application for emergency protective orders
- Assist with public outreach events related to domestic violence, sexual assault, victim advocacy, and CCACC services when requested.
- On-going maintenance of data/databases and records as necessary.
- Attend all staff meetings.
NECESSARY QUALIFICATION:
- Bachelor’s degree required, degree in social work or related field preferred.
- Bilingual Preferred
- Must have a valid driver’s license and proof of liability insurance.
- Must successfully complete a criminal and civil background ground.
- Ability to maintain confidentiality and present in a positive, professional manner at all times.
- Able to maintain composure and professionalism under pressure of deadlines
- Regular and reliable attendance.
This is a grant-funded position. Continuation of position is dependent upon the availability of grant funds.
Send cover letter and resume to: dianav@mycrisiscenter.com
TITLE: Mental Health COPSD Counselor – LPC or LCSW Required – Contract – Tyler, TX 75702
Cenikor is a non-profit organization and one of the largest substance abuse treatment centers in the nation. We are currently seeking a Contract Mental Health COPSD Counselor in our Tyler, TX facility.
JOB SUMMARY:
The Contract Mental Health COPSD Counselor is responsible for providing counseling to individuals identified as having co-occurring psychiatric and substance use disorders.
SCHEDULE: Monday – Friday days/evenings
ESSENTIAL FUNCTIONS:
- Provide mental health and substance use counseling services to identified client population.
- Assess and diagnose clients’ mental status through interviews and observations, and make referrals to the appropriate services.
- Provide crisis intervention services to clients who are a danger to themselves or others.
- Work in conjunction with all facility staff to facilitate a safe environment for client recovery.
- Contribute to client care by reporting pertinent information to clinical team.
- Ensure documentation is entered into the electronic health record within 24 hours of service and deadlines for completion are met consistently.
- Maintain compliance with federal and state regulatory standards as well as Cenikor policies and procedures.
- Maintain strict confidentiality on all client and foundation matters and refer questionable issues to supervisor.
QUALIFICATIONS FOR THE POSITION:
Skills, Knowledge and Abilities:
- Possesses strong clinical documentation skills.
- Experienced in diagnosis and treatment of mental health and substance abuse issues
- Experienced in COPSD counseling services and capable of identifying appropriate resources for client development and providing substance abuse counseling.
- Capable of discerning facts from opinions and remaining objective when listening to conflicting opinions.
- Experienced in working with diverse population.
- Possesses good time management skills needed to meet aggressive deadlines and prioritize multiple tasks.
- Knowledge of Microsoft Office software required, including MS Outlook calendar.
- Ability to consistently uphold the Core Principles of Cenikor’s Culture with all team members
- :Demonstrate mission of service to our clients
- Positive, respectful communication with both staff and clients
- Demonstrate self-motivation and perseverance to achieve goals
- Role model appropriate, professional behaviors including appropriate client boundaries
- Work effectively as part of a team, helping to set up others for success
Education:
- Master’s degree required
Experience:
- Two (2) years of mental health and/or substance abuse treatment experience preferred
- Knowledge/experience with dual diagnosis clients preferred
Licensure Required:
- LPC required, LCSW preferred
IMPORTANT NOTES:
- DRUG FREE WORKPLACE
- EQUAL OPPORTUNITY EMPLOYER
To apply for this position, go to: https://cenikorfoundation.applytojob.com/apply/afOcRkoH6S/Mental-Health-COPSD-Counselor-LPC-Or-LCSW-Required-Contract-Tyler-TX-75702?source=East+Texas+Center+for+NonProfits
TITLE: Licensed Vocational Nurse – Part Time – Tyler, TX 75702
Cenikor is a non-profit organization and one of the largest substance abuse treatment centers in the nation. We are currently looking for a Part-time Licensed Vocational Nurse for our Short-term Inpatient & Ambulatory Detox facility located in Tyler, Texas.
JOB SUMMARY
Responsible for working closely with nursing, program and clinical staff to provide health services and professional nursing care for all clients.
Schedule:
- OPTION 1: Rotating weekends, 7pm – 7am
- OPTION 2: Rotating weekends, 7am – 7 pm
ESSENTIAL FUNCTIONS
- Provide health services and professional nursing care for clients, including routine treatment per procedure or as prescribed. Coordinate client care with nurse supervisor and/or physician supervision.
- Maintain processes with insurance department to ensure quality length of stay and maximize revenue.
- Receive, update and pass on shift report per standards and timeframes as required.
- Assist with obtaining medical history information from clients and family members at time of admission.
- Administer prescribed medications and treatments in accordance with approved nursing techniques and monitor for compliance.
- In absence of RN or RN Supervisor handle client issues and communicate with appropriate management/physician as necessary.
- Provide information to clients regarding medication, nutrition, STD’s and hygiene in an individual or group setting.
- Oversee routine laboratory work, such as urinalysis, blood draw as required and maintain accurate records of specimens.
- Observe clients, record significant conditions and reactions, and notifies physician, nursing supervisor, and facility director of issues as appropriate. Monitor vital signs upon admission, during treatment and upon discharge.
- Maintain patient records by obtaining, recording, and updating personal and financial information utilizing appropriate computer software for reporting and appropriate billing and authorization purposes.
- Develop medical components of treatment plan and completes nursing assessments. Track infections, STD’s and positive VDRL, HIV, verifying or referring for treatment. Administer specified medication, and notes time and amount on patients’ charts. Attend staff meetings on clients’ progress.
- Monitor treatment of diabetic clients to ensure proper caloric intake and coordinates to ensure a proper diet. Observe patients and reports adverse reactions to nurse supervisor and physician.
- Administer CPR in emergency situations.
- Answer phones in nurse station as needed, taking messages and transferring calls as necessary.
- Adhere strictly to HIPAA regulations in regards to client confidentiality.
- Work closely with management team to uphold the core principles of Cenikor’s culture and create a positive working environment for all team members.
- Uphold the core principles of Cenikor’s culture and create a positive working environment for all team members.
- Assist in all functions associated with Admissions including collecting and coordinating collection of client responsibility with Business Manager and Accounting Assistant.
- Responsible for knowing 3rd party payor process related to verification, authorization and reauthorization as well as client responsibility and collections. Work with insurance billing department to actively manager 3rd party payor clients to ensure quality care and fiscal responsibility
- Perform additional duties as assigned and consistent with the non-exempt functions as defined in this job description.
QUALIFICATIONS FOR THE POSITION:
Skills, Knowledge and Abilities
- Knowledge of pharmacology as it relates to individuals with substance abuse and mental health disorders.
- Experienced in providing medical care to a diverse ethnic and cultural population.
- Excellent assessment and communication skills.
- Possesses good time management skills needed to meet aggressive deadlines and prioritize multiple tasks.
- Patience, perseverance, and resilience in a challenging environment.
- Presents a professional, positive image.
- Capable of performing job responsibilities in a professional manner.
- Excellent documentation skills.
- Ability to consistently uphold the Core Principles of Cenikor’s Culture:
- Demonstrate mission of service to our clients
- Positive, respectful communication with both staff and clients
- Demonstrate self-motivation and perseverance to achieve goals
- Role model appropriate, professional behaviors including appropriate client boundaries
- Work effectively as part of a team, helping to set up others for success
Education
- High School Diploma or GED required
- Graduate of an accredited practical nursing program required
Experience
- Minimum of one (1) year nursing experience required
- Experience providing care for individuals with alcohol and substance abuse, mental health and chemical dependency treatment preferred
Licensure Required
- Current LVN licensure required
- Current certification in CPR and First Aid required
IMPORTANT NOTES:
DRUG FREE WORKPLACE
EQUAL OPPORTUNITY EMPLOYER
To apply for this position, go to: https://cenikorfoundation.applytojob.com/apply/1FDU3mllSE/Licensed-Vocational-Nurse-Part-Time-Tyler-TX-75702?source=East+Texas+Center+for+NonProfits
TITLE: Counselor (LCDCi required, LPCi/a preferred) – Part Time – Tyler, TX
Cenikor is a non-profit organization and one of the largest substance abuse treatment centers in the nation. We are currently seeking a Part-time Counselor for our adult residential facility in Tyler, Texas.
JOB SUMMARY:
The Counselor is responsible for providing substance abuse treatment and services to ensure that each client develops the skills necessary to live a life free from substance dependence.
SCHEDULE: 3 days per week, 8a – 5p
ESSENTIAL FUNCTIONS:
- Work with clients to develop and implement an individualized, written treatment plan within three (3) service days of admission.
- Develop individualized treatment plan based on comprehensive assessment.
- Conduct regularly scheduled treatment plan reviews every week.
- Provide individual and group counseling services to each client as indicated by the therapeutic schedule and treatment plan.
- Responsible for providing daily interactions with all detox clients as appropriate.
- Conducts self as a rational authority and role model.
- Work in conjunction with all facility staff to facilitate a safe environment for client recovery.
- Complete client discharge summary within two (2) working days of discharge from the program.
- Complete required referral reports accurately and submit as needed.
- Monitor length of authorization by reviewing in Welligent and communication with Insurance/Billing and create/update treatment plan accordingly
- Ensure documentation is complete and accurate and meets the criteria for appropriate level of care according to clinical, funding and billing
- Ensure documentation in the clinical record is legible and complies with documentation standards.
- Work closely with management team to uphold the core principles of Cenikor’s culture and create a positive working environment for all team members.
- Maintain compliance with federal and state regulatory standards as well as Cenikor policies and procedures.
- Maintain strict confidentiality on all client and foundation matters and refer questionable issues to your supervisor.
- Perform additional duties as assigned and consistent with the exempt functions as assigned in this job description.
QUALIFICATIONS FOR THE POSITION:
Skills, Knowledge and Abilities:
- Possesses strong clinical documentation skills.
- Experienced and/or knowledgeable in providing education and therapeutic counseling for individuals and for groups.
- Experienced and capable of identifying appropriate resources for client development and providing substance abuse counseling.
- Capable of discerning facts from opinions and remaining objective when listening to conflicting opinions.
- Experienced in working with diverse population.
- Possesses good time management skills needed to meet aggressive deadlines and prioritize multiple tasks.
- Patience, perseverance, and resilience in a challenging environment.
- Presents a professional, positive image.
- Knowledge of Microsoft Office software required, including MS Outlook calendar.
- Ability to consistently uphold the Core Principles of Cenikor’s Culture with all team members:
- Demonstrate mission of service to our clients
- Positive, respectful communication with both staff and clients
- Demonstrate self-motivation and perseverance to achieve goals
- Role model appropriate, professional behaviors including appropriate client boundaries
- Work effectively as part of a team, helping to set up others for success
Education:
- Associates degree required
- Bachelors degree preferred
Experience:
- Two (2) years of substance abuse treatment experience preferred
- Experience with electronic health record system preferred
Licensure Required:
- LCDCi required, LPCi/a preferred
IMPORTANT NOTES:
- Drug Free Workplace
- Equal Opportunity Employer
To apply for this position, go to: https://cenikorfoundation.applytojob.com/apply/6jzzM0fCne/Counselor-LCDCi-Required-LPCia-Preferred-Part-Time-Tyler-TX?source=East+Texas+Center+for+NonProfits
TITLE: Counselor (LCDC Required, LPC preferred) – Full Time, Tyler TX
Cenikor is a non-profit organization and one of the largest substance abuse treatment centers in the nation. We are currently seeking a Full-time Counselor for our adult residential facility in Tyler, Texas.
JOB SUMMARY:
The Counselor is responsible for providing substance abuse treatment and services to ensure that each client develops the skills necessary to live a life free from substance dependence.
SCHEDULE: Monday – Friday 8a – 5p
ESSENTIAL FUNCTIONS:
- Work with clients to develop and implement an individualized, written treatment plan within three (3) service days of admission.
- Develop individualized treatment plan based on comprehensive assessment.
- Conduct regularly scheduled treatment plan reviews every week.
- Provide individual and group counseling services to each client as indicated by the therapeutic schedule and treatment plan.
- Responsible for providing daily interactions with all detox clients as appropriate.
- Conducts self as a rational authority and role model.
- Work in conjunction with all facility staff to facilitate a safe environment for client recovery.
- Complete client discharge summary within two (2) working days of discharge from the program.
- Complete required referral reports accurately and submit as needed.
- Monitor length of authorization by reviewing in Welligent and communication with Insurance/Billing and create/update treatment plan accordingly
- Ensure documentation is complete and accurate and meets the criteria for appropriate level of care according to clinical, funding and billing
- Ensure documentation in the clinical record is legible and complies with documentation standards.
- Work closely with management team to uphold the core principles of Cenikor’s culture and create a positive working environment for all team members.
- Maintain compliance with federal and state regulatory standards as well as Cenikor policies and procedures.
- Maintain strict confidentiality on all client and foundation matters and refer questionable issues to your supervisor.
- Perform additional duties as assigned and consistent with the exempt functions as assigned in this job description.
QUALIFICATIONS FOR THE POSITION:
Skills, Knowledge and Abilities:
- Possesses strong clinical documentation skills.
- Experienced and/or knowledgeable in providing education and therapeutic counseling for individuals and for groups.
- Experienced and capable of identifying appropriate resources for client development and providing substance abuse counseling.
- Capable of discerning facts from opinions and remaining objective when listening to conflicting opinions.
- Experienced in working with diverse population.
- Possesses good time management skills needed to meet aggressive deadlines and prioritize multiple tasks.
- Patience, perseverance, and resilience in a challenging environment.
- Presents a professional, positive image.
- Knowledge of Microsoft Office software required, including MS Outlook calendar.
- Ability to consistently uphold the Core Principles of Cenikor’s Culture with all team members:
- Demonstrate mission of service to our clients
- Positive, respectful communication with both staff and clients
- Demonstrate self-motivation and perseverance to achieve goals
- Role model appropriate, professional behaviors including appropriate client boundaries
- Work effectively as part of a team, helping to set up others for success
Education:
- Associate’s degree required
- Bachelor’s degree preferred.
Experience:
- Two (2) years of substance abuse treatment experience preferred
- Experience with electronic health record system preferred
Licensure Required:
- LCDC required
- LPC preferred
IMPORTANT NOTES:
- Drug Free Workplace
- Equal Opportunity Employer
To apply for this position, go to: https://cenikorfoundation.applytojob.com/apply/65Sfq2kmJ6/Counselor-LCDC-Required-LPC-Preferred-Full-Time-Tyler-TX?source=East+Texas+Center+for+NonProfits
Detailed Position Description
Title: Bi-lingual Client Services Representative/Community Health Worker
General Description:
Provide basic client education on dementia, conduct intakes and assessments with families and
persons living with dementia. Facilitate provider and community outreach, support and health
education activities. Facilitate connections to community resources. Support and promote all
Alliance programs and services.
Examples of Work Performed:
• Handles confidential health information with discretion and in accordance with policies and procedures.
• Conduct evidence-based programs with clients, such as REACH II.
• Meet with clients to conduct assessments to determine need of programs, services, and delivers basic education on dementia and case management, through face-to-face meetings, home visits, and phone inquiries.
• Coordinate client follow up and monitoring for status changes
• Provide comprehensive resource referral, including identifying community resources and vendors (nursing homes, home health agencies, physicians, etc.) and matching those services with client needs.
• Collaborate with Program Director to identify potential program participants.
• Maintains client files, documentation and database entries as required by programs.
• Completes mini memory screenings at the Alliance and in the community.
• Assist with the coordination of respite, counseling services, education and other programs & services.
• Supports programs including Day Club, Project Lifesaver and Support Groups.
• Conduct some community outreach on Alzheimer’s disease and related dementias, and client services and conduct client recruitment.
General Qualifications:
Experience and Education –
Must have interpersonal and communication skills and have the ability to get along with others.
Ability to work independently, organize work, plan and maintain accountability for time and
work schedule. Knowledge of community resources. Certified by the Texas Department of State
Health Services as a Community Health Worker, enrolled in a program to become certified or
willingness to become certified or a background or license in social work. High school diploma
or equivalent and some college required. Knowledge of Alzheimer’s disease or dementia
preferred. Bilingual (Spanish) is required.
Please submit resumes to: heather@alzalliance.org