Nonprofit Job Opportunities

Posted on 09/18/2020

United Way of Smith County Job Posting

Position Title: Information & Referral Specialist

Department: 2-1-1 East Texas Region

FLSA: Administrative, Non-Exempt

Full-time/Part-time: Full-time

Reports to: Director

Shift: Days (M-F, 8:30 AM-5:30 PM)

 

GENERAL DESCRIPTION:

The Information & Referral (I&R) Specialist is responsible for providing skilled information and referral services on health and social service programs in response to telephone, electronic and other inquiries; providing crisis intervention, follow-up, and advocacy services when necessary; and tracking gaps in services. I&R Specialist works under general supervision with latitude for use of initiative and independent judgment.

 

ESSENTIAL JOB FUNCTIONS:

Answer the phone line in an efficient, professional, non-judgmental manner. Interviews inquirers and assesses service needs. Provide appropriate and accurate referrals to inquirers. Determine and document unmet needs when there is not an appropriate referral available to provide to an inquirer. Perform extensive data entry. Participate in the planning and implementation of Outreach Activities. Apply crisis and emergency protocols. Perform related work or special projects as assigned.

 

MINIMUM QUALIFICATIONS:

 

Education and Experience:

  • Bachelor’s Degree in Human Services
  • Call Center experience preferred.
  • Experience may be substituted on a year for year basis if the person holding this position does not have a Bachelor’s Degree in a human services field, in which case said person must have a minimum of four (4) years of related experience and must have a High School Diploma or GED.
  • Experience in a call center setting may be substituted on a two-year for a one-year basis if the person holding this position does not have a Bachelor’s Degree in a human services or business field, in which case said person must have a minimum of two (2) years of call center experience or in social service delivery and must have a High School Diploma or GED.

 

Knowledge, Skills, Abilities, and Other Characteristics:

  • Knowledge of interviewing and referral techniques.
  • Knowledge of health and social services available in the East Texas Region and state/federal social services agencies and programs.
  • Excellent data entry skills.
  • Excellent interpersonal and problem-solving skills. Outstanding organizational and stress management skills.
  • Ability to maintain high ethical standards and confidentiality in accordance with United Way, AIRS, state, and federal standards and policies.
  • Ability to communicate effectively using correct grammar in written and oral form.
  • Ability to work independently and in a team setting. Self-awareness and a positive attitude are essential.
  • Ability to work flexible schedule (evenings, weekends, holidays) during times of disaster or other times of organizational need.
  • Ability to multi-task in a fast-paced environment.
  • Ability to sit for extended periods of time.
  • Bilingual (English Spanish) preferred.
  • Must have reliable personal transportation to navigate from place to place throughout the 14-county East Texas Region.

 

Certificates and Licenses REQUIRED

  • Must have and maintain a valid Texas Drivers’ License and provide proof of current auto liability insurance as required by the
  • Must complete AIRS Community Resource Specialist (CRS) Certification (based on experience within the time frame to be determined upon employment)

 

To Apply: Submit resume or completed application to Magen Anderson via Email: manderson@uwtyler.org or mail to: Director, 211 east Texas Region/United Way of Smith County, PO Box I 0029, Tyler TX 75711-0029. No phone calls or walk-ins.

Posted: September 14, 2020

Position: Direct Care Staff

Reports To:

House Manager

Qualifications:

  • High School Diploma or GED equivalence.
  • Possess a valid Texas Driver’s License and Texas minimum auto insurance requirements.
  • Experience working for a residential setting or child placing agency and knowledge of Minimum Standards and Residential Contracting is preferred but not required.
  • Ability to work with frequent interruptions and in stressful situations and respond to crisis situations with patience and good judgement.
  • Present deep interest in working with youth.

Primary Purpose:

The function of the Direct Care Staff is to provide basic daily care services, establish and build supportive and nurturing relationships, provide and arrange services and act as a liaison between each child and other staff to meet the needs of each child in our care.

General Responsibilities and Duties:

  • Performs duties in a professional, ethical and responsible manner.
  • Maintains positive and cooperating working relationships with clients, administrative staff and multi-disciplinary team members in the conduct of organization business and demonstrates teamwork in daily activities.
  • Performs other tasks and assumes such responsibilities as related to the position.
  • Improves knowledge and skills through self-initiated and mandatory professional development trainings.
  • Successfully meets established annual performance goals.
  • Performs prompt and timely in completing assignments and attending to details accurately and efficiently.
  • Has regular attendance and complies with notification procedures for absences.

Major Responsibilities and Duties:

  • Communicate with supervisor, program staff and other service providers as needed to assess and discuss progress and needs.
  • Participate in scheduled staff meetings.
  • Complete designated case paperwork.
  • Attend individualized service plan meetings.
  • Monitor child visits with parents and/or siblings.
  • Transports children to various appointments.

Equipment Used:

Computer and copier

Working Conditions:

Mental Demands: Reading, ability to communicate effectively (verbal and written); maintain emotional control under stress.

Physical Demands: Standing, sitting, stooping, bending and lifting items up to 40 lbs. Occasional prolonged, irregular and holiday hours.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties and skills that may be required.

Please apply through their website at www.hhofet.org or contact Amber Stringer at astringer@hhofet.org.

Posted: September 1, 2020

Position: PATH Food Pantry Assistant

Summary:

The Food Pantry assistant works to ensure that PATH’s Choice Food Pantry is well stocked and operated in an efficient manner where our neighbors are provided healthy food and are treated with respect.  This Choice Food Pantry operates with a volunteer workforce, serving 100-150 families per day, in a manner that exhibits the integrity and professionalism that is desired by PATH in the furtherance of PATH’s mission.

Qualifications:

  • HS diploma or GED
  • Valid driver’s license and a clean driving record
  • Ability to drive a 15 passenger van pulling a trailer with expertise
  • Maturity and an abundance of empathy to work with a wide variety of people
  • The ability to work with minimal direct supervision, demonstrating initiative and taking responsibility
  • The ability to consistently lift 50 pound boxes and operate a pallet jack
  • Work experience in a nonprofit environment and fluency in Spanish are plusses

Key Responsibilities:

  • Drive PATH vehicles and supervise volunteers to pick up orders of food and other items at the East Texas Food Bank and/or King’s Storehouse, retail locations, churches, businesses etc. daily and offload each order into the appropriate storage or shelf space.
  • Ensure that all in-kind donations are sorted, stored and accurately reported.
  • Maintain an inventory log of all in-kind donations stored at PATH for housing families.
  • Assist the EMS Operations Manager with the day-to-day supervision of the operations of the Choice Food Pantry, including the supervision of volunteers.
  • Supervise Community Service Volunteer workers, including check-in and check-out, task assignment and supervision, maintaining service records and reporting to the legal authority.
  • Maintain the cleanliness of PATH property throughout the day including cleaning, trash removal as needed.
  • Ensure that the PATH vehicles are maintained and fueled, including vehicle maintenance logs

Please submit resume to andrea_wilson@pathhelps.org

Posted: August 24, 2020

Position: President/CEO

The Women’s Fund of Smith County was formed in 2007 with the goal of maximizing the impact of women’s philanthropy in Smith County. What started as a small group of like-minded women has grown into a non-profit organization made up of over 300 members. To date, the Women’s Fund has granted almost $2 million dollars to Smith County organizations. The Women’s Fund of Smith County believes that together is better. Through collective giving, we transform our community by funding programs that enrich the lives of women and children.

The Board of Directors is seeking a President/CEO to carry out its mission. The President/CEO will ensure the overall growth and development of the organization by overseeing the design, development and implementation of the Women’s Fund’s programs and initiatives.

For a more detailed description of the President/CEO’s duties, see the attached job description at: https://womensfundsc.org/wp-content/uploads/2020/08/WFSC-Job-Posting-Job-Description-PresidentCEO-2020.pdf

Qualifications:

  • Bachelor’s degree in business, public administration, marketing, public relations or related field
  • Minimum of five years of experience in a corporate, for-profit or not-for-profit setting
  • Extensive knowledge of and experience in all realms of philanthropy and fund development
  • Familiarity with Tyler and Smith County is advantageous

CompensationSalary starting at $65,000 plus benefits

*All offers of employment subject to a background check

If you are interested in applying, please send your cover letter, resume and three references to the Women’s Fund of Smith County at kristenseeber@womensfundsc.org on or before Friday, September 11th at 5 p.m. CST.

Posted: August 6, 2020

Position: Agency Services Representative

This position serves as a liaison between the food bank and its partner agencies. The ASR position requires about 70% travel throughout our 26 county service area.  Responsibilities include initial screening, setup, and training of potential agency partners, performing site visits and inspections, maintaining the Agency database, regularly monitoring agencies to ensure compliance with state and federal regulations, and assisting agencies regarding storage and distribution of food.

 

High School Diploma, GED or equivalent, combination of education and experience. Two years work experience in a non-profit industry.  Must have valid driver’s license and acceptable motor vehicle report.  Excellent written and verbal communication skills.  Bilingual English and Spanish a plus.  Intermediate skill level in Microsoft Office programs and ability to quickly learn new software systems.  Knowledge of databases & inventory software a plus. Attention to detail, accuracy, and ability to meet deadlines.  Experience working with governmental agencies a plus. Must be a self-starter and highly motivated.

 

ETFB offers a competitive benefit package.

 

Submit cover letter and resume to hrdir@easttexasfoodbank.org  Fax: 903-964-5000

 

ETFB is an Equal Opportunity Employer

Posted: July 20, 2020

Position: Counselor

ABOUT NEXT STEP COMMUNITY SOLUTIONS

Next Step Community Solutions is a thirty-five year old Tyler, Texas based 501c3 nonprofit organization that works in the areas education, training, counseling and mentoring, with particular focus in substance abuse prevention and adolescent mental health.

Our office is located at 305 South Broadway Avenue Ste 603 in Tyler, Texas.

We currently provide substance abuse prevention services through our agency’s two Community Coalition Partnerships covering 8 East Texas Counties in HHSC Region 4 and youth mental health counseling services on 48 school campuses, 21 juvenile probation locations, and 1 office location. We serve 26 East Texas Counties in HHSC Regions 3, 4 and 5. In addition to counseling we train school staff and provide school-based suicide prevention services.

GENERAL DESCRIPTION

We are looking for professional, enthusiastic, personable, experienced counselors to serve locations around East Texas. Looking for position to start Sept 2020.

Pay depends on license and experience.

Position requires travel to various locations, usually within 30-45 minute drive. Mileage reimbursement is paid.

Job Type: part-time and full-time positions available.
Salary: Depends on experience and credentials.

PRIMARY JOB FUNCTIONS

Counselors provide therapy to youth clients presenting mental health, emotional or behavioral issues. MUST be a self-starter, able to work with little supervision, punctual at service locations and prompt with administrative reports. Counselors must be excited about helping youth and the youth-serving professionals that work with us and our youth clients.

• Delivery of psychotherapeutic services:
• Screenings and diagnostic evaluations.
• Intake assessments.
• Crisis intervention and support.
• Person-centered recovery plan development.
• Service coordination.
• Psychosocial rehabilitation.
• Counseling.
• Skills training.
• Referrals.
• Delivery of adjunctive services, which include coordination with other providers/agencies, staffing, and serving as resource for other team members.
• Ensure planned services and supports are implemented and appropriately documented.
• Connect clients with appropriate services and supports, as needed.
• Document all meetings and notes pertaining to client’s plans.
• Self-motivating, able to work independently.
• Professional acumen.
• Strong organizational and time management skills.
• Ability to effectively communicate verbally and in writing in the English language.
• Ability to effectively collaborate with a variety of individuals, teams, and systems.
• Record data neatly, coherently, accurately, and objectively.
• Follow service implementation processes designed to meet the needs of people served and funding-source requirements.
• Emergency/Crisis Intervention skills.
• Ability to proficiently work with computers and electronic records.

QUALIFICATIONS

Master’s degree in Counseling, Psychology, Social Work, or a related field.

• Licensed in the State of Texas as:

• Licensed Professional Counselor (LPC)

• Licensed Marriage and Family Therapist (LMFT)

• Licensed Clinical Social Worker (LCSW)

• Licensed Psychologist

• Valid Driver’s License
• Ability and strength to sit, bend, and reach during an 8 to 10 hour day.
• Able to lift a minimum of 10 pounds.
• Sensory acuity sufficient to evaluate, treat, and monitor client needs and maintain accurate records.
• Fine motor skills sufficient to legibly document and communicate.
• The noise level may vary between low and mild.

PHYSICAL REQUIREMENT:

• Frequent sitting, standing and walking
• Ability to use hands and handle objects
• Adequate vision and hearing is necessary for duties
• Ability to endure looking at computer screens for extended periods of time during the work day
• Occasional pushing/pulling/lifting/carrying up to 25 pounds
• Speaking/talking on the telephone and in-person

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Next Step Community Solutions provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Send cover letter and resume to brandon.davidson@nextstepcsi.com

Posted: July 20, 2020

Position: Help Desk Specialist (IT)

ABOUT NEXT STEP COMMUNITY SOLUTIONS

Next Step Community Solutions is a thirty-five year old Tyler, Texas based 501c3 nonprofit organization that works in the areas education, training, counseling and mentoring, with particular focus in substance abuse prevention and adolescent mental health.

Our office is located at 305 South Broadway Avenue Ste 603 in Tyler, Texas.

We currently provide substance abuse prevention services through our agency’s two Community Coalition Partnerships covering 8 East Texas Counties in HHSC Region 4 and youth mental health counseling services on 48 school campuses, 21 juvenile probation locations, and 1 office location. We serve 26 East Texas Counties in HHSC Regions 3, 4 and 5. In addition to counseling we train school staff and provide school-based suicide prevention services.

GENERAL DESCRIPTION

The Help Desk Specialist will provide front line technical assistance by diagnosing and troubleshooting hardware and software problems. Looking for position to start Sept 2020.

Position requires occasional travel to various locations, usually within 90 minute drive.
Mileage reimbursement is paid.

Job Type: part-time and full-time positions available.
Salary: Depends on experience and credentials.

PRIMARY JOB DUTIES

• Responsible for documenting all user requests or inquiries for support.
• Research internal and external knowledge-based resources to provide problem resolution or communication to minimize troubleshooting time.
• Responsible for follow up, ensuring customer satisfaction, after issues are resolved.
• Maintain Help Desk database by updating the user database; building and updating knowledge base; creating reports; and collecting and tracking asset inventory.
• Provide orientation for new users on the help desk system.
• Coordinate equipment use and facilitate setup for end-user department training sessions.
• Recommend appropriate training for staff to maintain user efficiency when working with business automation tools.
• Schedule usage and track in-house loaner equipment.
• Follow up on outstanding equipment ensuring safe return.
• Maintain record management system including maintenance contracts, vendor agreements and computer related literature.
• Maintain the software library, which includes tracking licensing agreements.
• Conduct periodic system and software audits in support of record management.
• Provide user community notifications regarding system maintenance, virus alerts, and related information technology issues.
• Perform installation and upgrades to standard software applications. Aid in the roll-out of hardware and peripheral installations.

PHYSICAL REQUIREMENT:

• Frequent sitting, standing and walking
• Ability to use hands and handle objects
• Adequate vision and hearing is necessary for duties
• Ability to endure looking at computer screens for extended periods of time during the work day
• Occasional pushing/pulling/lifting/carrying up to 25 pounds
• Speaking/talking on the telephone and in-person

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Next Step Community Solutions provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Send cover letter and resume to brandon.davidson@nextstepcsi.com

Posted: July 20, 2020

Position: Chief Financial Officer

ABOUT NEXT STEP COMMUNITY SOLUTIONS

Next Step Community Solutions is a thirty-five year old Tyler, Texas based 501c3 nonprofit organization that works in the areas education, training, counseling and mentoring, with particular focus in substance abuse prevention and adolescent mental health.

Our office is located at 305 South Broadway Avenue Ste 603 in Tyler, Texas.

We currently provide substance abuse prevention services through our agency’s two Community Coalition Partnerships covering 8 East Texas Counties in HHSC Region 4 and youth mental health counseling services on 48 school campuses, 21 juvenile probation locations, and 1 office location. We serve 26 East Texas Counties in HHSC Regions 3, 4 and 5. In addition to counseling we train school staff and provide school-based suicide prevention services.

GENERAL DESCRIPTION

The CFO will report directly to the Executive Director. They will play a key leadership role in setting policy and managing the overall financial and other operational requirements of the organization. The CFO position may require being hands on for specific accounting and reporting and other various finance tasks as needed. The CFO will lead/manage one office manager/book keeper. They will oversee all financial compliance and recognition for government (city, state and federal) contracts and private grants. They must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace.

PRIMARY JOB FUNCTIONS

Specifically, the CFO will be responsible for the following areas of Next Step’s operation:

ACCOUNTING AND ADMINISTRATION

• Accounting systems and functions.
• Maintenance of appropriate internal controls and financial procedures.
• Timeliness, accuracy and usefulness of financial and management reporting for city, state and federal funders, foundations and board of directors; oversee the preparation and communication of monthly, quarterly and annual financial statements.
• Coordinate audits and proper filing of tax returns.
• Legal and regulatory compliance regarding all financial functions.

FINANCE

• Cash flow planning and ensuring availability of funds as needed.
• Cash, investment and asset management.
• Financing strategies and activities, as well as banking relationships.

PLANNING, POLICY AND EXTERNAL RELATIONS

• Coordinate the development and monitoring of budgets.
• Develop financial business plans and forecasts.
• Participate in policy development as a member of the senior management team.
• Represent the agency to financial partners, including financial institutions, auditors, public officials, etc.
• Remain up to date on nonprofit audit best practices and state and federal law regarding nonprofit operations

In addition, the CFO will:

• Oversee the preparation of financial statements and balance sheets
• Spearhead annual audits and tax returns
• Monitor liability, D & O and related agency insurance; and
• Maintain financial records
• Assist with Human Resources – fringe benefits, 403b

REQUIRED QUALIFICATIONS

• A minimum of a Bachelor’s degree
• Performance in a financial-management role that partnered with executive staff to develop and implement successful financial management strategies
• Nonprofit accounting, including fund and grant accounting, compliance, and reporting
• Experience and interest in strategic planning, including process design and measurement
• Excellent written and oral communication skills, including the ability to explain technical finance and accounting topics to non-technical audiences such as staff and the board
• A self-reflective and positive disposition with a focus on continuous growth and improvement for self and others
• Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies, and guiding investment in people and systems
• An ability to work well with others in a highly collaborative environment

PREFERRED QUALIFICATIONS

• Registered/licensed CPA or MBA strongly preferred
• Working understanding of government grants strongly preferred

PHYSICAL REQUIREMENT:

• Frequent sitting, standing and walking
• Ability to use hands and handle objects
• Adequate vision and hearing is necessary for duties
• Ability to endure looking at computer screens for extended periods of time during the work day
• Occasional pushing/pulling/lifting/carrying up to 25 pounds
• Speaking/talking on the telephone and in-person

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Next Step Community Solutions provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Send cover letter and resume to brandon.davidson@nextstepcsi.com

Posted: July 20, 2020

Position: Mental Health Coordinator

ABOUT NEXT STEP COMMUNITY SOLUTIONS

Next Step Community Solutions is a thirty-five year old Tyler, Texas based 501c3 nonprofit organization that works in the areas education, training, counseling and mentoring, with particular focus in substance abuse prevention and adolescent mental health.

Our office is located at 305 South Broadway Avenue Ste 603 in Tyler, Texas.

We currently provide substance abuse prevention services through our agency’s two Community Coalition Partnerships covering 8 East Texas Counties in HHSC Region 4 and youth mental health counseling services on 48 school campuses, 21 juvenile probation locations, and 1 office location. We serve 26 East Texas Counties in HHSC Regions 3, 4 and 5. In addition to counseling we train school staff and provide school-based suicide prevention services.

GENERAL DESCRIPTION

Next Step Community Solutions is seeking candidates to support suicide prevention in Texas school communities. These positions (2 total) exist to support the implementation of Sources of Strength, Youth Mental Health First Aid, and GEM in East Texas. Additionally, these positions serve as a resource around suicide prevention, intervention and response to all schools in the identified regions.

PRIMARY JOB FUNCTIONS

• Provide direct program support for schools implementing youth suicide prevention programs in the identified region, including but not limited to Sources of Strength and Youth Mental Health First Aid.
• Certify as a Sources of Strength trainer during the 2020-2021 school year.
• Conduct initial and booster Sources of Strength trainings in regional schools.
• Communicate effectively with program assistant with scheduling any trainings.
• Provide information to, and facilitate communication among schools implementing youth suicide prevention programs including but not limited to Sources of Strength and Youth
Mental Health First Aid in the identified region.
• Train and become competent in conducting mental health gatekeeper training to the staff of schools implementing youth suicide prevention programs in the region (primary), and other school communities in the identified region as needed / requested (secondary).
• Respond promptly to requests for technical support and program information from all cohort schools including but not limited to Sources of Strength schools in the identified region; including marketing the Sources of Strength request for proposals when it is available and researching and becoming informed of any other youth suicide program if applicable.
• Maintain current and accurate information on school contacts, activities and summary of action steps taken for regional schools.
• Provide postvention support to all schools in the identified region impacted by completed suicides in conjunction with senior program specialist and program director.
• Provide training and support for schools implementing Youth Mental Health First Aid and GEM in the identified region when available and applicable.
• Promote / represent Next Step Community Solutions at all relevant opportunities (such as school association meetings and events); this may include activities such as speaking at an event or hosting a table / booth provided such venues are applicable to youth and/or youth suicide prevention.
• Provide professional, regular communication with other Next Step team members regarding the status of program implementation in the identified region.
• Serve as a nexus of information and activity around youth suicide prevention among schools and community stakeholders in the identified region.
• Actively participate in professional development opportunities that support youth suicide prevention and intervention to increase knowledge and expertise in suicide prevention at state and national levels. Become an expert in suicide prevention through collaboration with other team members, national suicide resources and youth-specific best practices.
• Attend to the timely collection of thorough and complete data from cohort schools in the identified region.
• Regularly assess funded schools in the identified region for promising and innovative practices around suicide prevention and report findings to the Program Director and Director of Operations and Programs on an ongoing basis.
• Establish a repository of mental health and related resources in the identified region, and for state and national resources if applicable, to provide support for schools responding to suicidal ideation, attempts and completions.

REQUIREMENTS

• Candidates should have a Bachelor’s degree in administration, counseling, psychology, social work, or related field
• Experience in working with multi-disciplinary teams
• Experience in working with school personnel and/or in school settings
• Experience with creating and positively supporting / maintaining systems change
• Computer experience and basic computer fluency
• An ability to work independently and in cooperation with others
• Strong organizational skills
• Strong oral and written communication skills
• Strong interpersonal skills in working with diverse populations
• Flexibility in assigned work hours
• A commitment to public health approaches, community collaboration, and youth development
• An energetic and positive approach to the rapidly evolving changes and challenges of a complex workplace.

TRAVEL REQUIREMENT

• Position travels 60% to area schools.
• Must have valid Texas Driver’s License and proof of auto insurance

PHYSICAL REQUIREMENTS

• Frequent sitting, standing and walking
• Ability to use hands and handle objects
• Adequate vision and hearing is necessary for duties
• Ability to endure looking at computer screens for extended periods of time during the work day
• Occasional pushing/pulling/lifting/carrying up to 25 pounds
• Speaking/talking on the telephone and in-person

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Next Step Community Solutions provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Salary Range: $44,000 – $48,000

Send cover letter and resume to brandon.davidson@nextstepcsi.com